Skip to main content

When will I receive my refund?

 

Once a return has reached our facility, our team requires approximately 5-7 business days to process and inspect the return. Once it has passed inspection, your refund will be processed within 48 hours. All refunds will be applied to the original payment, excluding original shipping fees if applicable.

If you have not received a refund yet, please contact your credit card company or bank, as it may take 5-10 business days before your refund is processed. If you have done the above and still have not received your refund, please contact us at sales@bottegapaz.com